Weekly Digital Bulletin - updated 11th September 2020

Please refer to my social media feeds and the Government website for further information:

Government Update

Covid Alert – Level 3 - localised outbreaks are likely to occur



Testing (as at 10th Sept)                 Cumulative total since testing began;      17,619,897

                                                           Cumulative number of positive tests;           358,138

                                                           Daily tests on 10th September                       175,687

                                                           Positive tests on 10th September                      2,919

Reported deaths                             Daily total on 10th September                                14


Covid 19 patients in Hospital                                     837 reported on 10th September

Covid 19 patients admitted                                        141 reported on 10th September              

Covid 19 patients on ventilators                               14 reported on 10th September


Travel advisory

People arriving in England from Portugal, Hungary, French Polynesia and Réunion from 4am Saturday 12 September 2020 will need to self-isolate for 2 weeks as these countries and territories are removed from the travel exemptions list.

Using the targeted islands policy announced this week, the government has been able to differentiate between Madeira and the Azores (which do not show a significant increase in cases), and the rest of Portugal. This means that passengers arriving in England from Madeira and the Azores will not need to self-isolate, but those arriving from Portugal and its other islands will need to self-isolate as it will be removed from the travel corridor exemption list.

Sweden has been added to the government’s travel corridors list following a decrease in confirmed cases of coronavirus. From 4am on Saturday 12 September 2020, passengers arriving to England from Sweden will no longer need to self-isolate so long as they haven’t been in or transited through any other non-exempt countries, territories or regions in the 14 days preceding their arrival.

COVID-19 has profoundly changed the nature of international travel. Travellers should always check the latest advice from the FCDO, given the potential for changing coronavirus infection rates to affect both the advice about travelling to other countries and rules about self-isolation on return.



Support for Renters

Renters affected by coronavirus will continue to be supported over autumn and winter through comprehensive measures confirmed today (10 September 2020) The government has changed the law to increase notice periods to 6 months meaning renters now served notice can stay in their homes over winter, with time to find alternative support or accommodation.

The only exceptions to this are the most egregious cases, including where tenants have demonstrated anti-social behaviour or committed fraud, and the landlord rightly would like to re-let their property to another tenant. The Housing Secretary has also confirmed that with coronavirus still posing a risk, if an area is in a local lockdown that includes a restriction on gathering in homes, evictions will not be enforced by bailiffs.

This support builds on the package the government has put in place to help communities through the pandemic, including support for businesses to pay staff salaries and strengthening the welfare safety-net with a nearly £9.3 billion boost to the welfare system. This includes an extra £1 billion to increase Local Housing Allowance (LHA) rates so that they cover the lowest 30% of market rents, meaning we now spend £25 billion supporting households to meet the cost of rent in the private and social rented sectors.

For those renters who require additional support, there is an existing £180 million of government funding for Discretionary Housing Payments made available this year, an increase of £40 million from last year and which is for councils to distribute to support renters with housing costs.



Filton and Bradley Stoke Constituency Information

Below is a list of organisations and offers of help both at the town and village level and across South Gloucestershire.


Almondsbury Angels

Offers: Gardening; Grocery shopping; Prescription collection; Dog walking; Phone chats for those who are lonely.

A group of local volunteers helping with deliveries of newspapers and essentials via the community shop. Volunteers welcome.

Contact: Alison Rowe

Tel: 01454613223

Social media: Almondsbury Angels Facebook group

Hortham Village Coronavirus Support Network

Offers: Volunteer community support

Private members group for residents of Hortham Village and surrounding area.

Tel:  07783644656

Social media: Hortham Village Coronavirus Support Network facebook group


Bradley Stoke

AssistPlus Community Interest Company

Offers: Prescription collection; Phone chats for those who are lonely in the Bradley Stoke, Little Stoke and Stoke Gifford Area

ASSISTPLUS CIC is a Bradley Stoke based Veteran Community Support organisation which seeks to support military veterans living and working in South Gloucestershire.

Email: assistplus.uk@gmail.com

Tel: 07865448352

Social media: Assistplus.CIC

Pursey Drive Neighbourhood Watch Scheme

Offers: Grocery shopping; Prescription collection; Dog walking; Phone chats for those who are lonely.

A group of residents in Pursey Drive, Bradley Stoke, who have been involved with Neighbourhood Watch and have adapted their role to cope with the current crisis.

Tel: Texts/WhatsApp only 07709081967

Email: dnhws@gmail.com

Re Engage Bradley Stoke

Offers: Prescription collection; Dog walking.

Currently offers telephone support for the elderly but can collect prescriptions as required.

Contact: Sarah Crisp

Tel: 07810 574477

Email: sarahcrisp2000@yahoo.co.uk

The 5 Stokes Covid 19 Help & Support

Offers: Shopping, Prescription collection, Phone call chats, Dog walking and other support as required.  A Facebook group for those seeking help or offering support to residents in Bradley Stoke, Stoke Gifford, Harry Stoke, Stoke Lodge and Little Stoke during the COVID-19 outbreak.

Tel: 07938152453

Email: benshadbolt@blueyonder.co.uk

Social media: The 5 Stokes Covid 19 Help & Support facebook group

Charlton & Cribbs Volunteers Group

Offers: grocery shopping; phone support; Medicine purchase and delivery.

A team of 73 volunteers based in Charlton & Cribbs ward dedicated to supporting residents across Charlton Hayes, Patchway and Cribbs Causeway. Volunteers welcome – complete the form on the webpage.

Tel: 07853943117

Email: covid@charltonhayes.org

Web: www.charltonhayes.org


Downend and Bromley Heath

BS16 COVID-19 Community Care Group

Offers: Volunteer community support.

An informal community support group for residents in the BS16 area (Downend, Fishponds, Frenchay, Emersons Green, Mangotsfield and Staple Hill), enabling neighbours to ask for or offer help to neighbours with supplies, driving, chats and generally looking out for each other.

Email: BS16Covid19@gmail.com

Social media: BS16 COVID-19 Community Care facebook groups


Easter Compton, Pilning, and Severn Beach

Easter Compton Look Out Group

A group for Easter Compton villagers to report on anti-social behaviour, crime and any other general points of interest to residents.

Social media: Easter Compton Look Out Facebook group

Pilning, Northwick & Severn Beach Isolation Support Group

Offers: Prescription collection; Phone chats for those who are lonely.

A team of volunteers offering a point of contact for anyone during this period of uncertainty. Volunteers welcome.

Tel: 07581375539

Email: covispandsb@gmail.com

Social media: PilningNorthwick&SevernBeach Covid 19 isolation support facebook group



FACE Filton COVID-19 support group

Offers: Grocery shopping; Prescription collection; Phone chats for those who are lonely;

A local ‘task force’ of organisation; including school, church, town & L.A. councillors, FiltonVoice, OneYou & a SGC Public Health Officer, being led by a local youth & community charity FACE, which is coordinating a team of local resident volunteers. We have a phone helpline and a community ‘foodswap’. Volunteers from Filton welcome.

Tel: 07511985130 (10am-12pm, 6.30-8.30pm)

Email: Covid19@facefilton.org.uk

Public Communications are via FiltonVoice and the Filton News & Views Facebook page. There is a closed Facebook group for volunteers.

Web: www.FACEfilton.org.uk/covid19 

Web: www.filtonvoice.co.uk

Social media: filtonnewsandviews facebook page



Covid-19 Help, Support And Volunteering Patchway

Offers: Photocopying, printing, leaflet dropping, supporting vulnerable and isolated individuals.

Email: michellescammell@hotmail.com  

Social media: Covid-19 Help, Support And Volunteering Patchway facebook page


Staple Hill

Staple Hill Community Hub

Offer: Free food parcels for people in Staple Hill and Mangotsfield who are struggling to afford basic food supplies. Helpline open Monday, 12-4pm; Tues, Weds, Thurs, 10am – 4pm. Volunteers welcome. Donations of long-life food items welcome to Salvation Army, Broad Street, Staple Hill, 11am-noon, Mon, Tue, Thurs, Sat.

Tel: 07434737512

Email: hello@staplehillcommunityhub.org.uk

Web: www.staplehillcommunityhub.org.uk


Stoke Gifford

Bakers Ground neighbourhood group

Offers: Cooked meals; Grocery shopping; Prescription collection; Dog walking; Phone chats for those who are lonely.

Facebook group for residents of Bakers Ground, Stoke Gifford, to offer or request help from neighbours.

Tel: 07790223954

Social media: Bakers Ground neighbourhood Facebook group

St Michael’s Church, Stoke Gifford

Offers: Practical help where needed; Phone chats for those who are lonely.

Local parish church and St Michael’s Centre serving the community of Stoke Gifford.

Tel: 01179692486

Email: welcome@stmichaelsbristol.org

Web: www.stmichaelsbristol.org

Covid-19 Winterbourne and Winterbourne Down Response Group

Offers: Grocery shopping; Prescription collection; Dog walking; phone chats for those who are lonely.

This is the local Coronavirus response Facebook group for residents of Winterbourne and Winterbourne Down. The purpose of the group is to look after each other, keep in contact and respond to local need wherever possible. Volunteers welcome.

Social media: Winterbourne Covid-19 response facebook groups


Area-wide (may not serve all of Filton and Bradley Stoke)

Age UK South Gloucestershire

Offers: Information & Advice for older people on the telephone; Phone chats for those who are lonely.

Age UK South Gloucestershire supports people over 50 with information; benefits advice and befriending.  All services are currently available over the telephone and there is a national `Call in Time’ telephone line where people can chat to someone if they are feeling isolated or lonely. Volunteers welcome.

Tel: 01454411707

Email: info@ageuksouthglos.org.uk

Web: www.ageuksouthglos.org.uk

Social media: AgeUK SG facebook page

BS34 COVID-19 Help, Support And Volunteering group

Offers: Grocery shopping; Prescription collection; Dog walking; Phone chats for those who are lonely.

Support for residents within the BS34 post code area (Patchway, Filton, Charlton Hayes, Little Stoke, Stoke Gifford). Volunteers welcome.

Social media: BS34 Covid_19 support facebook group

Citizens Advice South Gloucestershire

Offers: phone advice.

Citizens Advice is a charity and part of the South Glos Advice Consortium able to give telephone advice, Monday to Friday, 10am to 4pm.

Tel: 01454334961

Email: chantal.watts@southgloscab.org.uk

Web: www.southgloscab.org.uk

The National Telephone Advice line continues to be available as normal, Monday to Friday, 10am to 4pm.

Tel: 03444111444

CVS South Gloucestershire

Offers: Telephone and video-conferencing support and advice for community organisations and voluntary groups.

A registered Charity and company limited by guarantee, owned and run by the local voluntary, community and social enterprise (VCSE) sector in South Gloucestershire. We are the umbrella body for supporting and advocating for local community organisations.

Tel: 01454865205

Email: businesssupportofficer@cvs-sg.org.uk

Web: www.cvs-sg.org.uk

COVID-19 Help, Support And Volunteering South Glos and Bristol

Facebook group created to help support communities in South Glos and Bristol.

Contact: mattpalmer2011@hotmail.co.uk

Web: www.thecommunityhub-basg.co.uk

Social media: Covid-19 help&support SouthGlos&Bristol facebook group

Green Community Travel

Offers: Essential travel, Prescription collection and other essential items; Phone chats for those who are lonely.

Community transport organisation for those that cannot access public transport. Area covered: Yate, Chipping Sodbury, Old Sodbury, Horton, Tormarton, Badminton, Hawkesbury, Wickwar, Charfield, Cromhall, Rangeworthy, Iron Acton, Winterbourne and Winterbourne Down, Frampton Cotterell, Coalpit Heath, Westerleigh and Pucklechurch as well as other villages in the surrounding area and areas in-between. We also travel to Downend, Kingswood, Emersons Green and Thornbury. We will also travel to all of the Bristol hospitals.

Tel: 01454 228706

Email: admin@greencommunitytravel.co.uk

Email: manager@greencommunitytravel.co.uk

Web: www.greencommunitytravel.co.uk

Social media: Greencommunitytravel facebook page

Healthwatch South Gloucestershire

Offers: Signposting to important health information and community support or a friendly chat to help you through this difficult time.

Healthwatch South Gloucestershire is the independent champion for people who use health and social care services. It aims to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.


Email: contact@healthwatchsouthglos.co.uk

Web: www.healthwatchsouthglos.co.uk

Social media: Healthwatch South Gloucestershire facebook page

Kingsmeadow @ MadeForever

Offers: Emotional and practical support, food, gas, electric, clothing vouchers and emergency hygiene kits, advocacy and mentoring; Grocery shopping; Prescription collection; Phone chats for those who are lonely.

K@M4E is a charity that works with the most vulnerable in the community, those facing multiple challenges, and coping with loneliness and isolation. Volunteers welcome.

Tel: 07842428043

Email: barbarangome@kingsmeadowmade4ever.org.uk

Web: www.kingsmeadowmade4ever.org.uk

Social media: kingsmeadowmade4everfacebook page

Kingswood Community Transport

Community Transport organisation providing a service for essential travel, to the shops and for medical appointments.

Tel: 07872583307


Web: www.kingswoodct.org.uk

Social media: KingswoodCommunityTransport facebook page

Krunch South West

Offers: Support for young people.

Krunch South West offers support and positive activities for all young people through virtual youth clubs, one to one mentoring, delivering creative packs and detached work.

Tel: 07735405175

Email: penny@krunch.org.uk

Web: www.krunch.org.uk/southwest

Social media: Krunch SW facebook page

Marie Curie

A national charity offering advice and support to people with terminal illness and their families.

Offers: Free advice and support for people with terminal illness, check-in and chat befriending service

Tel: 08000902309

Web: www.mariecurie.org.uk

Web Chat: www.mariecurie.org.uk/help/support/marie-curie-support-line

North Bristol Advice Centre

Offers: Welfare benefits and debt advice by telephone and email.

Registered charity providing specialist welfare benefits and debt advice.

Email: team@northbristoladvice.org.uk

Tel: 07731842763

Tel: 07595047278

Web: www.northbristoladvice.org.uk

North Bristol Foodbank

Patchway Foodbank Outlet open: Thursday 10:00 – 12:00 hrs at St Chad’s Church, Rodway Rd, Patchway, BS34 5ED.  If you wish to volunteer for Foodbank please contact Rev’d Howard Jameson. If you need to access Foodbank you will need to obtain an appropriate voucher. These can be obtained from The Hub on Rodway Road in Patchway.

Tel: 770704090

Tel: 01179793978

Quartet Community Foundation – Coronavirus Response Fund

The Coronavirus Response Fund offers emergency funding for local charitable and community organisations that are working to support local communities face challenges due to the continuing threat of Coronavirus. To be eligible to apply, organisations must be working to support one or more of the following groups: Elderly (aged 65 and over); People with disabilities and/or underlying health difficulties; Homeless people; Low income families; Refugees and asylum seekers; People experiencing food poverty.

For full information please go to the webpage.

Email: info@quartetcf.org.uk

Web: www.Quartetcf.org.uk/coronavirus-response-fund  

Tel: 01179897700

(please note that Quartet staff are now working remotely so voicemail messages to the main line will be picked up intermittently)


National charity helping people who are struggling with housing or homelessness issues.

Offers: Free housing advice

Tel: 08088004444

Web: http://england.shelter.org.uk/housing_advice/coronavirus

Webchat: https://england.shelter.org.uk/get_help/webchat.

South Gloucestershire Council

Offers: Information on where to go for support, what services are currently available and what is subject to change due to the outbreak.

Web: www.southglos.gov.uk

Tel: 01454868009

Southern Brooks Community Partnerships

Community organisation that works with communities to provide practical support to help people to stay healthy and connected. SBCP staff can help with access to emergency food and regular phone calls to check on people who may be lonely and isolated. The community support helpline is manned 8am to 8pm 7 days per week.

Tel: 07773209943

Email: communitysupport@southernbrooks.org.uk

Web: www.southernbrooks.org.uk

If you need support from The Patch youth work team please email,

Email: ternayacummings@southernbrooks.org.uk

SSAFA Bristol and South Gloucestershire

Offers: Food vouchers, electric/gas top ups, white/brown goods.

SSAFA is an armed forces charity assisting veterans and their dependants including reservists.

Tel: 01179638082

Email: Bristol.branch@ssafa.org.uk

Web: www.ssafa.org.uk


Turn2us is a national charity that provides practical information and support to people facing financial crisis.

Offers: Benefit calculator tool, grants search tool, information on benefits and grants available for those in financial difficulty.

Tel: 08088022000 (Mon-Fri 0900-1730)

Web: www.turn2us.org.uk

Urgent dental appointments

There has been an urgent dental care hub established in Bristol for South Gloucestershire residents. Residents who are registered with a dentist should contact their local surgery for a referral for urgent treatment. Most surgeries are contactable by phone even though their doors are not open. For those who cannot contact their dentists or are not registered at a particular surgery should call 111.

Vision West of England

Offers: Advice for the visually impaired and phone chats for those who are lonely.

A local charity that works with visually impaired people and their families across South Gloucestershire. Community Sight Loss Advisors are available to offer advice, guidance and signposting on the phone and there is a volunteer-led telephone befriending service to help reduce isolation and loneliness. Volunteers welcome.

Tel: 01173224885

Email: info@visionwofe.org.uk

Web:  www.visionwofe.org.uk

Social media: VisionWofE facebook group


Supermarket dedicated shopping hours

ALDI will now remain open until 10pm each weekday evening. Normal Sunday opening hours will remain as they are.

ASDA at Filton and Patchway will be opening from 1000 until 2200 Mon – Sat and 1000 – 1600 on Sundays. Asda have also introduced a volunteer shopping card, which allows cash to be pre-loaded onto a card for volunteers to buy groceries for those who are self isolating. For more information visit: https://cards.asda.com/volunteer . Asda says it has introduced dedicated shopping hours for NHS workers and carers every Monday, Wednesday, and Friday from 0800 until 0900 and browsing 0900 until 1000 each Sunday.

The Co-Op has introduced a dedicated daily shopping hour from 0930 until 1030 for the elderly, vulnerable, and NHS, social care, and emergency workers.

Iceland Bradley Stoke is open 0800 until 1900 and the Staple Hill store is open 0900 until 1800. The last hour of shopping for each store is reserved for NHS staff, on production of their NHS ID.

LIDL in Patchway is open 0800 until 2100, Mon – Sat and 1000 until 1600 on Sunday. The Stoke Gifford store is open 0800 until 2200, Mon – Sat and 1000 until 1600 on Sunday.

Marks & Spencer at the Mall at Cribbs Causeway is open 0800 until 1800 Mon – Sat and 1100 until 1700 on Sundays. The first hour of trade is dedicated for elderly and vulnerable shoppers on Mondays and Thursdays.

Morrisons at Cribbs Causeway is open 0700 until 2000 Mon – Sat and 1000 until 1600 on Sundays. Morrisons have also introduced dedicated shopping only for NHS shoppers, 0600 until 0700, Mon – Sat and 0900 – 0930 on Sundays. 

Sainsbury’s in Harry Stoke/Stoke Gifford is open 0800 until 2000 Mon – Sat and 1000 until 1600 on Sundays. Sainsbury’s have also introduced priority shopping for NHS ID holders Mon – Sat 0730 until 0800 and elderly and disabled customers and carers on Monday, Wednesday, and Friday 0800 until 0900.

Tesco at the Willow Brook Centre in Bradley Stoke is open 0800 until 2200 Mon – Sat and 1000 until 1600 on Sundays. Tesco Express on Pear Tree Road, Bradley Stoke, Tesco on Hatchet Road, Stoke Gifford, and Tesco Express at Esso petrol station, Gloucester Road North, Filton are all open 0600 until 2200 Mon – Sun. Tesco Express at Baileys Court, Bradley Stoke and Tesco Express at Esso petrol station, High Street, Winterbourne are both open 0700 until 2200 Mon – Sun. Tesco has brought in dedicated shopping for the elderly and most vulnerable from 0900 until 1000 each Monday, Wednesday, and Friday.