Jack visits local Ambulance Service’s Emergency Operations Centre

Jack today visited the Emergency Operations Centre of the Great Western Ambulance Service in Bradley Stoke.

GWAS covers a large area stretching from Gloucestershire to Wiltshire, taking in Bristol and South Gloucestershire, and includes his constituency of Filton and Bradley Stoke. The Emergency Operations Centre receives all emergency requests for an ambulance in the Bristol and Wiltshire areas.

Jack talked about the future challenges GWAS faces with Chief Executive Ken Wenman and Dr Ossie Rawstorne, the Chief Operating Officer. Currently the Trust is looking at a merger with the South Western Ambulance Service, and they talked Jack through the issues that this will bring with it for the Ambulance Service's resources and future performance. They also discussed some of the concerns the Service has in performing its day to day duties, principally waiting times when taking patients to hospital.

After this, Jack looked at the work of the telephony teams who take the calls, and was able to listen in to an emergency call. He also heard about the work they do to offer treatment over the phone, and looked at the state of the art computer system the Service utilises and the improvements in brings to its performance.

' I was enormously impressed with the facilities at the Emergency Operations Centre. I can reassure my constituents that they will receive an excellent service from the Great Western Ambulance Service, in particular from the dedicated staff who work there. I now have a comprehensive picture of the challenges facing the Service in the near future, and have offered to do all I can to help.'

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